FAQ

Frequently Asked Questions (FAQs)

SIZE OF THE BED

Single bed - 75cm * 190cm ----- 30” *75”

Double bed -135cm *190cm -----53” * 75”

 

EARLY CHECK-IN

Check-in starts from 15:00 and early check-in is subject to availability of room upon arrival.

However, you can store your luggage at reception for free of charge until check-in.

LATE CHECK-IN AFTER 15:00

Our reception is open for 24 hrs. So, you can check-in any time after 15:00 on the day of check-in.

NON- SMOKING ROOMS

We would like to inform you that all rooms in hotel are non-smoking.

Window

We would like to inform you that all rooms have window.

 

UPPER FLOOR ROOMS

Assigning of room is subject to availability of room upon arrival. However, we will try our best to accommodate your request.

 

Luggage Storage

You can store your luggage at reception for free of charge before check-in and after check-out to be collected on the same day.

Please note that if you want to store your luggage for longer persior of time then we charge £5.00 per bag / per night.

Lower Ground Floor Rooms


Your request for room not on the ground floor and lower ground floor can be noted.

But allocation of room is subject to availability of room upon arrival.

However, we will try our best to accommodate your request.

 

ROOM NEXT TO EACH OTHER

Your request for room next to each other can be noted.

But allocation of room is subject to availability of room upon arrival.

However, we will try our best to accommodate your request.

 

EARLY CHECK-IN AND LATE CHECK-OUT

We would like to inform you that Check-in starts from 15:00.

Early check-in is subject to availability of room upon arrival.

Check-out is by 12:00 noon. Late check-out is chargeable of £10 per hour.

However, you can store your luggage at reception for free of charge before check-in and after check-out to be collected on the same day.

We will try our best to accommodate your request.

We look forward to welcoming you.


  
LATE CHECK-OUT AFTER 15:00

Late check-out is subject to avalibility therefore please check with us in advance.

Also, late check-out is chargeable of £10 per hour and is subject to availability of rooms.

However, after check-out at 12:00 noon, you can store your luggage at reception for free of charge.

 

LUGGAGE FOR OVERNIGHT

You can store your luggage at reception for overnight which is chargeable of £5 per bag per night.

TRANSPORTATION

Unfortunately, we do not provide private transportation from airports to hotel

But on your checkout day if you want taxi to airport or during your stay if you want a taxi from hotel we can book it for you at hotel reception.

Our hotel does not provide shuttle transfer from/to airport.

You can take direct taxi service from Airport to Hotel. Cost will depend on no. of person and no. of bags you have.

TRANSPORTATION FROM HEATHROW

The best way to get to hotel is by Underground tube service (Piccadilly line) from Heathrow airport to Earls Court Station. From here it's less than 5mins walking distance.

Come out on Earls Court road walk towards your right and then again right walk straight and you will see the hotel with flags.

 

TRANSPORTATION FROM GATWICK TO HOTEL

You can take train Thameslink going towards Bedford and get off at Blackfriars Station.

Then from Blackfriars take underground District line and get off at Earl’s Court Station.

 2nd option

Take Southern Line train going towards London Victoria and then change to District line and get off at Earls Court.

From here it's less than 5mins walking distance. Come out on Earls Court road walk towards your right and then again right walk straight and you will see the hotel with flags.

Please let us know if you need more assistance.

 

TRANSPORTATION FROM STANSTED AIRPORT

You can take direct taxi service from Airport to Hotel. Cost will depend on no. of person and no. of bags you have.

2nd option if you want to use public transportation then you will have to take National express bus from Stansted airport to Victoria COACH station.

From Victoria station you need to take underground train District line and get off at Earl’s Court Station.

From here it's less than 5mins walking distance. Come out on Earls Court road walk towards your right and then again right walk straight and you will see the hotel with flags.

 

TRANSPORTATION FROM LUTON AIRPORT

You can take direct taxi service from Luton Airport to Hotel. Cost will depend on no. of person and no. of bags you have.

2nd option if you want to use public transportation then you will have to take National express bus from Luton Airport to London Finchley Road Station.

From London Finchley Road Station you need to take underground train and get off at Earl’s Court Station.

There will be a change of 2 underground trains to get to Earl’s Court Station.

From here it's less than 5mins walking distance. Come out on Earls Court road walk towards your right and then again right walk straight and you will see the hotel with flags.

 

CAR PARKING

Unfortunately, we don’t have car parking.

But the nearest car parking is on 47 Lillie road in IBIS hotel Earls Court. Its 5 mins drive from our hotel.

PACKAGE DELIVERY

You can post your package at hotel address.

If we receive your package, we will collect it and handover to you upon your arrival.

Please note: The package should be on the same name as in reservation.

 Our address is: Mowbray Court Hotel

                             28/32 Penywern Road

                              Earls Court

                              SW5 9SU

                              London - United Kingdom

Please let us know if you need further assistance.

 

PRICE DIFFERENCE $ TO £

Thank you for choosing our hotel.

The price for any purchase in London is always in GBP (£)

The price in GBP does not change.

This rate of exchange from € to £ is controlled by the bank.

  

GLUTEN FREE

We would like to inform you that hotel just serve gluten free breads.

However, the breakfast also includes fruits and juices.

 

CONTINENTAL BREAKFAST

our Continental Buffet Breakfast for only £5.00 per person / per day.

Includes: -b Freshly Baked Butter Croissants, Freshly Baked Danish Pastry’s, Bread & Bread Rolls, Selection of Jams, Selection of Cheese’s, Butter, Nutella & Honey, Cereals – Cornflakes & Muesli, Cold Meat – Mortadella, Fruits – Apple & Banana, Boiled Eggs, Yogurt – Plain & Selection of Fruit Yogurt’s, Tea’s – Black & Green Tea, Coffee – Freshly Brewed Filtered Coffee, Fruit Juice – Orange & Apple Juice.

UNDER AGE

As per the policy children below 18 years need to be accommodated by parents or guardians.

If the child is traveling without parents then, parents need to send us authorization saying the child is minor and will stay alone and they know about it along with parent’s photo ID copy.

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